Loan Operations Coordinator

Full-time, Permanent

$45-48k

2 weeks ago in Accounting and Finance

Job Description:

Our client is seeking a Loan Operations Coordinator to join their team on a contract basis to cover a leave. This is an entry- level position whose primary focus will be to provide support by processing loan applications for the company’s clients, corresponding with clients on a variety of miscellaneous issues, and providing general administrative assistance to management.

Responsibilities:

  • Receive and act on authenticated requests from external clients and law firms, pertaining to Loan/Credit activity and transaction processing on the Loans portfolio.
  • Provide excellent customer service in order to build and maintain strong relationship with customers
  • Review all pertinent information, sorting, compiling and verifying the accuracy of data received prior to entering into the loan documentation system in a timely manner and with high attention to detail
  • Verify entered data against source documents, or re-enter data in verification format in order to detect errors
  • Respond to a high volume of daily queries from internal and external clients and follow up in a timely manner
  • Process all banking related activities and payments accurately and promptly for the loans portfolio
  • Provide assistance in the preparation of the weekly management reports
  • Assist in the daily/month/quarter-end close process
  • Ensure that operational activities are executed within established service level agreements
  • Gather data for audit reviews and perform data analysis as required
  • Generate client and lawyer monthly statements
  • Analyze unusual transaction requests to determine the appropriate resolution, complying with control and client service standards
  • Investigate and resolve issues concerning client loans

Qualifications:

  • Have 2+ years of previous customer service/administrative experience
  • Possess Knowledge of working with standard operational processes
  • Be able to work well under pressure, efficiently handling multiple tasks and a strong ability to prioritize
  • Have the ability to prioritize under pressure
  • College/university degree in business with accounting or financial experience is preferred
  • Possess strong interpersonal skills to maintain customer relationships with client companies
  • Possess advanced computer skills, specifically in MS Word, Outlook, Excel and PowerPoint
  • Advanced PC application skills, including Excel and Word
  • Possess advanced written and verbal communication skills with a strict attention to detail
  • Excellent time management and organizational skills
  • Possess exceptional organizational skills, work independently, take initiative and have a strong work ethic
  • Ability to learn new processes and tools quickly is essential
  • Team player – ability to work with people from multiple teams

To apply, upload your resume and complete the required information in the “Apply For The Job” section located to the right of the posting. Alternatively, quote the position title and email your resume to: Leah; l.steinberg@tdspersonnel.com

If you are already registered with TDS Personnel please contact your Consultant.

 

TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.

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