Account Coordinator

Full-time, Permanent

$35-50k DOE

3 weeks ago in Marketing and Communications

Job Description:

Our client, a downtown financial services industry requires a Business Analyst to join their team.


  • Managing the daily needs of a varied portfolio of clients
  • Building strong, friendly relationships with clients and their stakeholders
  • Supporting volunteer committees and Boards of Directors
  • Liaising with account managers and other team members to effectively manage projects
  • Managing general communication needs (email campaigns, social media posts, website updates) as directed by committees and account leads
  • Supporting strategic planning, reporting and assorted one-off projects as needed
  • Learning new tools and best practices to improve personal job performance and client efficiency on an ongoing basis

Client support & project management may include (but not limited to):

  • Customer satisfaction, and acting a point of contact for client needs, taking initiative in all cases
  • Work closely with client teams and other contacts (internal and external)
  • Board/committee meeting planning, minute taking and follow-up on actions items
  • Manage or support various client projects including marketing and communications initiatives, membership registration drives and more; coordinating to ensure on-time and accurate delivery
  • Coordinate development and design of printed materials with graphic design team
  • Prepare and deliver weekly/monthly reporting to clients and management as needed
  • Maintain up-to-date databases (sponsorship, attendee, membership, etc.)
  • Coordinate occasional marketing initiatives including website updates, social media posting/planning, content creation and more.
  • During high volume periods, support with onsite event execution for the events team may be required
  • Completion of other tasks essential to the successful delivery of scope and/or at Managements’ request


  • Experience working at an Agency, and/or the Events and Association Management industry
  • Experience with Association Management Software (AMS)
  • Bilingual in English / French
  • You have 1-3 years of relevant experience in not-for-profit management, project coordination, administrative functions and/or event planning (business events including meetings and conferences)
  • You have the ability to juggle priorities and adapt in a busy changing office environment, managing multiple projects at once, and adhering to strict deadlines
  • You have excellent people management skills and are able to assess complications and difficulties and swiftly deal with them to ensure client satisfaction
  • You are a self-starter and take initiative, work without supervision, and begin projects independently (even while working in a virtual team environment)
  • You have strong interpersonal skills, integrity and professionalism
  • You see changes in direction as opportunities, not roadblocks
  • You have excellent verbal and written communication skills, and pay strong attention to detail
  • You are proficient with MS Word, Excel, PowerPoint and Outlook
  • Providing excellent customer service is important to you
  • You have the ability to work outside of regular work hours as required (not frequently required)


To apply, upload your resume and complete the required information in the “Apply For The Job” section located to the right of the posting. Alternatively, quote the position title and email your resume to: Jillian;

If you are already registered with TDS Personnel please contact your Consultant.

TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.

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