IT Support Technician

Full-time, Permanent

$50K

2 weeks ago in Information Technology

Job Description:

Our client, a professional services company located downtown requires an IT Support Technician to join their team. This role will require travel mostly within the GTA; the exception being to London (Ontario).

Responsibilities:

  • Participate in ensuring availability, security and stability of network, phone system and related services
  • Complete site office equipment installation and maintenance (computers, printers, modems, routers) at 100+ property sites within Ontario
  • Analyze and determine service priorities, plan daily travel schedule, investigate user complaints, troubleshoot and resolve system / hardware / software problems
  • Document peer to peer networks at building sites
  • Maintain computer hardware inventory and service spares
  • Develop and maintain support logs and installation procedures
  • Contribute to and maintain user and technical systems documentation library
  • Assist new employees with office computer procedures

Qualifications:

  • Diploma, or certification as a Computer Support Technician or equivalent ability
  • Familiarity with Windows Server; Windows Operating Systems 7 and above; Office Productivity Software
  • Knowledge of Android and iPhone technology
  • Equipment installation and maintenance experience as well as troubleshooting skills related to hardware, operating system configuration and software support
  • Results oriented with the capacity to successfully manage multiple and competing priorities and timelines
  • Effective communication and documentation skills
  • Regard for confidentiality, quality, results, and teamwork
  • Required to travel to site offices, mostly within the GTA
  • Valid G class license required
  • Typical responsibilities are performed 65% at property sites and 35% in office support/phone support
  • Must be able to safely lift 45lbs of computer equipment up and down stairs occasionally
  • This position has occasional on-call requirements, in the event of urgent problems

To apply, upload your resume and complete the required information in the “Apply For The Job” section located to the right of the posting. Alternatively, quote the position title and email your resume to: Lindsey Title; l.title@tdspersonnel.com

If you are already registered with TDS Personnel please contact your Consultant.

TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.

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