Condo Client Service Administrator

Full-time, Permanent

$40-45k

2 weeks ago in Administrative and Office Support

Job Description:

Our client, a real estate developer specializing in condominiums requires a Client Service Administrator to join an Etobicoke site office. The Customer Service Administrator will develop and build a rapport with new and existing customers both internally and externally, to analyze and deliver on their business needs. This role is best suited to a positive, vibrant personality who enjoys the hustle and bustle found with the day to day operations of a dynamic privately-owned business.

Responsibilities:

  • Coordinates follow up activities with purchaser, construction and service/warranty teams for service warranty issues
  • Receives, documents and communicates new home purchaser inquiries to appropriate trades and departmental associates and provides timely responses to the new home customer
  • Enters and completes work orders in Rems/Newstar programs
  • Tracks and follow up on work order completion and provide timely, accurate responses to inquiries
  • Schedules and plans Service Technician schedules and trades to address deficiencies from the 30 day, Pre-PDI, PDI and year-end requests
  • Works in conjunction with the New Home Orientation Representative on warranty/service items
  • Assists with compiling new home packages, key packages
  • Attend Customer Care or Tarion seminars and attends home purchaser functions as required
  • Complies with legal, legislative and corporate safety requirements
  • Assist other associates when required in the interest of purchasers

Qualifications:

  • Strong interpersonal skills
  • Strong customer service experience
  • Excellent organizational and planning skills to meet timelines
  • Effectively able to communicate information with professionalism
  • Excellent verbal and written communication
  • Microsoft Office applications Excel, Word and Outlook

To apply, upload your resume and complete the required information in the “Apply For The Job” section located to the right of the posting. Alternatively, quote the position title and email your resume to: Katarina; k.faoro@tdspersonnel.com

If you are already registered with TDS Personnel please contact your Consultant.

TDS Personnel is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.

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